Terms of Service

Please read these terms carefully before using FormGoes.

Last updated: December 13, 2024

1. Acceptance of Terms

By accessing and using FormGoes, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website and services ("FormGoes" or "Service") operated by FormGoes Inc. ("we", "our", or "us").

2. Description of Service

FormGoes provides online form building and data collection services. Our platform allows users to create, customize, and distribute forms, as well as collect and analyze responses.

Service Includes:

  • Form building and customization tools
  • Data collection and storage
  • Analytics and reporting features
  • Integration capabilities

3. User Accounts

To access certain features of our Service, you must register for an account. You agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your password
  • Notify us immediately of any unauthorized use
  • Be responsible for all activities under your account

We reserve the right to suspend or terminate accounts that violate these terms.

4. Acceptable Use

You agree not to use FormGoes for any unlawful purpose or in any way that could damage our service or reputation. Prohibited activities include:

❌ Prohibited

  • Illegal activities
  • Spam or harassment
  • Malware distribution
  • Data scraping
  • Unauthorized access attempts

✅ Encouraged

  • Business surveys
  • Event registrations
  • Customer feedback
  • Lead generation
  • Contact forms

5. Payment and Billing

Paid subscriptions are billed in advance on a monthly or annual basis. You agree to:

  • Provide accurate billing information
  • Pay all charges in a timely manner
  • Accept responsibility for all charges incurred

Refund Policy: We offer a 30-day money-back guarantee for new subscriptions. Contact support for refund requests.

6. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy.

✓

Your Data Ownership

You retain ownership of all data submitted through your forms

✓

Data Security

We implement industry-standard security measures

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Data Portability

You can export your data at any time

7. Service Availability

We strive to provide reliable service but cannot guarantee 100% uptime. We reserve the right to:

  • Perform scheduled maintenance
  • Make emergency repairs
  • Update or modify the service
  • Suspend service for policy violations

8. Limitation of Liability

FormGoes shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.

Important: Our total liability for any claim shall not exceed the amount paid by you for the service during the twelve months preceding the claim.

9. Termination

Either party may terminate this agreement at any time:

Your Rights

  • Cancel anytime
  • Export your data
  • Request account deletion

Our Rights

  • Terminate for violations
  • Suspend for non-payment
  • Discontinue service

10. Changes to Terms

We may update these Terms from time to time. When we make material changes:

  • We'll post the updated terms on this page
  • We'll notify you via email or in-app notification
  • Changes take effect 30 days after notification

Continued use of the service constitutes acceptance of updated terms.

11. Contact Information

If you have questions about these Terms, please contact us:

Email:legal@formgoes.com
Address:
FormGoes Inc.
123 Innovation Drive
San Francisco, CA 94105
United States